My Curriculum Vitae

Personal Details

Name:				Miss Jo Mackie

E-mail Address:		   j.mackie@lancaster.ac.uk

Date of Birth:			19th May 1979
Nationality:			 British
	

Qualifications

1997 - 2000  Lancaster University
		2:1 Hons in: BSc Computer Science with Software Engineering
		Topics covered included:
		Databases and Knowledge Based Systems;
		Telecommunications;
		Internet Protocols;
		Software Engineering;
		Requirements Engineering;
		Programming in Java;
		Formal Specification;
		Communications and Distributed Systems;
		Data Structures and Algorithms and
		an introduction to programming in C, C++ and LISP.
		
		My Third year options include Project Management, Databases and Safety
		Critical Systems.

		My final year project was to design and implement an Incident Management System which
		will allow users to establish relationships between causes and effects.
	
1990 - 1997 Hawarden High School
		‘A’ Levels
		Business Studies - A;	Mathematics - B; Physics - C.
		‘AS’ Level
		Further Mathematics - B.
		‘GCSE’
		11 subjects including English Language - B and Mathematics - A.
		‘RSA’
		2 subjects at Stage 1, Distinctions
		2 Subjects at Stage 2, Distinctions


Employment

1999 - Present: Telesales
		My duties involve problem solving and dealing with sensitive information, as a
		result this requires the use of tact and good communication skills when
		dealing with customers.Making shrewd judgements is essential to maintain a high
		level of success. 
	
1998 - Present: Boarding Kennels Assistant
		This position is a satisfying personal challenge, which demands exceptional
		organisational and interpersonal skills.  Within the first month I was required
		to manage the kennels single-handedly.
	
1994 - 1998: 	April 1998 Casual work for KeyConveyancing
		This position involved I.T. support and dealing with the general public.
		March 1998 Casual Work for Buckley Insurance Ltd
		This was also a position that involved I.T. support and improving the
		efficiency of the office infrastructure.
		Oct 1996 - Oct 1997 Tupperware Manager
		Some of my responsibilities included interviewing potential employees,
		training and selling.
		Sep 1996 - Oct 1996 Tupperware Demonstrator
		This position involved working closely with the public in their own homes.
		Sep 1994 - Oct 1997 Childminding


Activities, Interests and Skills

University:	Windsurfing
		I am a member of the windsurfing society in which I held the position of
		Equipment officer.  I later became Safety Officer which involved the
		managing of all safety aspects of the club. 
		Motoring club

1999 - : 2000	Boarder Collie Welfare
		This is a position of great responsibility.  It involves working with
		the public in a potentially hostile environment, assessing difficult
		situations and making informed decisions.


Referees:

Professor Ian Sommerville
Room B4a
Computing Department
Faculty of Applied Sciences
Engineering Building
Lancaster University
Lancaster, UK
LA1 4YR


Dr. Gerald Kotonya
Room B3
Computing Department
Faculty of Applied Sciences
Engineering Building
Lancaster University
Lancaster, UK
LA1 4YR


Miss Melanie Dawson
(Supervising Manager)
Grand Vacation Company
Lower Ground Floor
Telephone House
Fenton Street
Lancaster
LA1 1TZ