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Bureaucracy, audit and 'technologies of accountability'


A consistent theme in our interviews and discussions with research participants has been the pervasiveness of the audit and systems of accountability in the working life of those in the post-compulsory sector and particularly in further education. We have come across so many instances of accountability, the need to perform audits of oneself and others, and the need to generate increasing amounts of supporting evidence and data that we have decided to devote an entire part of our research to an understanding of some of consequences of working within what some have termed an 'audit culture'.

Related to the need to account and perform audits is the need to generate credible evidence. For educational leaders this requires an increasing reliance on forms of management information (MIS) and information and communications technology (ICT). As we discuss in our papers below, however, the production and use of such evidence via MIS and ICT systems is not merely a matter of gathering data that is 'out there'. As we discuss in the paper on 'Technologies of Leadership' the production of convincing evidence requires a particular kind of skill or 'organizational acumen' on the part of staff and managers in order to produce the 'right' figures, to tell the 'right' story, to present to the 'right' audience.

The 'Technologies of Leadership' work below discusses these issues directly, whereas the 'Shome mistake surely' presentation is a brief overview of some of the data we have collected along similar lines as part of a diary study of a newly appointed FE middle manager.

Research paper: Tough at the top, even tougher at the bottom: the role of leadership in making staff feel valued

Slide presentation: Technologies of Leadership

Research paper: Technologies of Leadership

Slide Presentation: Shome mistake surely

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