Evaluation of Cooperative Systems: First-year Report
This is the index to my first-year report - that is, the report produced for my department at the end of the first year of my PhD.
1.1. What is evaluation?
1.2. Structure of this report
2.1.1. Existing CSCW Methods
2.1.2. Existing CSCW Studies
2.1.2.1. The socio-technical dialectic
2.1.2.2. A multiplicity of goodnesses: the importance of roles
2.2. Evaluation of other kinds of computer systems
2.2.1. Usability Evaluation
2.2.2. Information Systems Evaluation
2.3. Programme evaluation
2.3.1. Contingency evaluation
2.3.2. The nature of evaluation
2.3.3. The nature of qualitative methods
2.3.4. Taxonomy of approaches
2.3.5. Endpieces
3. Towards CSCW evaluation
3.1. Inadequacies of existing methods
3.2. Criteria
3.3. Stakeholders
3.4. A solution: PETRA
3.4.1. Multiplicity
3.4.2. Analytic perspective
3.4.3. Participants' perspective
Chapter 4: Fieldwork
This has been omitted from the Web version for reasons of confidentiality. In its current version it doesn't particularly add anything to the argument.
Appendices
A. Emancipation
B. Organisational Memory
Papers produced during the year
"PETRA: Participatory Evaluation Through Redesign and Analysis" (Ross, Ramage and Rogers, in press)
"What Are Workplace Studies For?" (Plowman, Rogers and Ramage, 1995)
Go to the Evaluation of Cooperative Systems home page
Magnus Ramage 10 October 1995