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Senior Research Fellow in the Computing Department,
Lancaster University, concerned with carrying out a number of
ethnomethodologically informed ethnographic studies of Computer
Supported Cooperative Work (CSCW). Currently working on PA2 the
Impact of Organisational Culture and Trust on Dependability and
PA7: Dependable Ubiquitous Computing in the Home, cooperating
with the Equator IRC's Digital Care in the Community project.
He also worked on PA5: Dependability issues in open-source software.
His research interests involve various aspects of the empirical
study of work, organisation, human factors and interactive computer
systems design, with a recent focus on Healthcare Informatics.
He is particularly associated with the development of ethnography
as a method for informing and evaluating systems design. Previous
research projects include 'Software Engineering and Business Process
Change' the ESRC 'Virtual Society' Programme; and the SYCOMT Project
(Systems Development and Cooperative Work: Methods & Techniques).
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