Current (->) article number 15 of 4822 is unmarked
->NA: UNIV QUEBEC,DEPT RELAT IND,HULL,PQ,CANADA
JN: RELATIONS INDUSTRIELLES-INDUSTRIAL RELATIONS 1994 Vol.49 No.4 ->
pp.696-729
AB: Attempts to reorganize work which are introduced unilaterally and
controlled by management do not achieve the expected results. These
negative experiences more than often perpetuate mistrust and reinforce
workers' insecurity, particularly in a context of economic difficulty
and job reduction. The absence of reciprocity is an obstacle to the
transition to a more harmonious relationship, which is fundamental to
the development of co-operation between the actors.
The reorganization of production in some firms, however, gives way to
new social relations based on trust between the main actors: managers TI:
CO and union representatives. These firms are more characterized by openin
communication and mutual trust than by formal rules. These
organizational innovations typically aim for both greater functional
flexibility and workers support for the firm's production goals. These
DE changes are made possible by the interaction of those present in the
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